Emotional Intelligence: A critical element of organisational success – Dubai

In Human Resource Management by Amanda Anderson

Duration: 1 week
Dates: 22 to 26 September 2025
Tuition fees: £2,550 (exc. VAT)

About the workshop
People make the difference between those organisations that survive versus those that thrive. Understanding people starts with self-awareness and is a foundation for success. Emotionally intelligent leaders use self-awareness to understand themselves and how the impact of self-expression influences relationships. This workshop will equip you with a range of invaluable skills to deal with understanding behaviour, managing mood, stress and conflict to optimise performance of individuals and teams.

Using and developing Emotional Quotient (EQ) and Intelligence Quotient (IQ) together are key to successful leadership, decision making and stress management in the twenty-first century. This workshop will enable you to identify clearly what EQ is, why it is important in leadership and how it can be developed. You will develop EQ skills so as to understand how your own emotions (intrapersonal) and how they impact on relationships (interpersonal). You will also explore how to manage challenging situations, deal with pressure effectively and make good decisions when engaging with other people.

What the workshop will cover
The workshop will explore how EQ can be used to improve wellbeing, emotional and social functioning and performance.

It covers the five ‘realms’ of EQ:
• Self-perception
• Self-expression
• Interpersonal
• Decision-making
• Stress management.

It will also give you practical tools to manage conflict effectively.

How participants will benefit
The workshop is designed to enable you to:
• Gain an insight into EQ, what it is and how you can use it to benefit yourself, your colleagues and your organisation during times of uncertainty
• Develop self-awareness and self-management of personal emotions
• Explore ways to advance personal EQ, including tools to manage conflict effectively
• Understand the consequences of behaviour and weigh decisions before action
• Recognise emotions in others and respond to them to inspire high performance and achieve better results.