Project references

All of our project references are listed below. If you are interested in a particular subject area or region (or combination of both) please select from the menus below.

Georgia 2016

Support for the strategic objectives of the Ministry of Finance and Economy of the Autonomous Republic of Adjara, Government of Georgia, through introducing a Human Resources Management system.  Implemented in partnership with PwC.  Funded by the UK Department for International Development.

Serbia 2016

Support to the Government of Serbia in developing a methodology for the analysis of changes in trade regimes; provided key policy inputs into analysis, recommendations and conclusions and key policy inputs during the preparation of five studies in key priority trade areas.  The project was funded by the UK Foreign and Commonwealth Office.

Bosnia and Herzegovina 2017 – 2018

Assistance to the Government of BiH in preparing an Action Plan for the implementation of Quality Management Standards (QMS) in State-level institutions of BiH.  The project was funded by the UK Foreign and Commonwealth Office.

Bosnia and Herzegovina 2015 – 2017

Supporting the EU integration processes in the Federation of Bosnia and Herzegovina through institutional reform, policy advice and capacity development for the Office of European Integration, line Ministries and Cantonal administrations.  Also involved in building awareness of the requirements of the Stabilisation and Association Agreement (SAA). The project was implemented in collaboration with Foreign Policy Initiative (BiH) and was funded by the UK Foreign and Commonwealth Office.

Macedonia 2016 – 2018

Strengthening the capacities of the Ministry of Information Society and Administration in implementing public administration reform, improvement of the legal framework on electronic management, implementation of e-services, improvement of service quality measurement and strengthening of policy co-ordination processes. Funded by the European Commission.

Georgia 2017 – 2018

Methodological and training support to the Government of Georgia in the implementation of the Law on the Civil Service.  Services included development of a change readiness assessment, drafting a change management plan, training civil servants in change management and providing on-demand coaching.  Implemented in partnership with GEC Development Corporation, Georgia.  Funded by UNDP.

Lesotho 2017

Assisting the Department of Policy and Strategic Planning within the Ministry of Development Planning to formulate a National Human Resources/ Manpower Development Policy. Services included consultations/stakeholder meetings/workshops, conducting a skills audit survey, developing projections for national human resources and drafting a policy document.  Funded by the Government of Lesotho.

Moldova 2016 – 2017

Technical assistance to the Government of Moldova in improving the administration of public assets with a focus on governance of State Owned Enterprises (SOE) as part of the SoE reform programme and the improvement of accounting and audit practices.  Implemented in partnership with PwC.  Funded by the UK Department for International Development.

Georgia 2016

Provided technical assistance to the Ministry of Foreign Affairs, Government of Georgia, in improving its performance management systems, including performance appraisals and mentoring.  Implemented in partnership with PricewaterhouseCoopers (PwC).  Funded by the UK Department for International Development.

Moldova 2016

Assistance to the Government of Moldova in preparation of a public awareness campaign on the Deep and Comprehensive Free Trade Agreement (DCFTA) between Moldova and the European Union.  Implemented in partnership with PwC.  Funded by the UK Department for International Development.

Ukraine 2016

Support to the Ministry of Economic Development and Trade, Government of Ukraine in improving the performance and sustainability of the public procurement reform team.  A study that included an overview of international good practices on human resource management, recruitment and performance management. Implemented in partnership with PwC.  Funded by the UK Department for International Development.

Serbia 2016

Support to the Ministry of Public Administration and Local Government (MPALG) in designing and steering a communication and awareness-raising campaign for implementation of the Law on General Administrative Procedure.  The project was funded by the UK Foreign and Commonwealth Office.

Western Balkans (Albania, Bosnia, Kosovo, Macedonia, Montenegro, Serbia and Turkey) 2015 – 2016

A series of Leadership Development modules for participants from countries in the Western Balkans which are members of the Regional School of Public Administration (RESPA), based in Montenegro. Aimed to enhance participants’ understanding of leadership in public service policy and delivery, to develop a suite of leadership skills and to develop self-awareness and personal effectiveness.  Funded by the British Council/British Embassy.

Commonwealth countries 2015 – 2016

End-Term Review of the Commonwealth Plan of Action on Gender Equality to assess the status and trends in advancing gender equality and women’s empowerment in the Commonwealth from 2005 to 2015. Funded by the Commonwealth Secretariat.

Armenia 2015

Development of a methodology and training on job evaluation for the Civil Service Council and Human Resource Managers in line Ministries. Funded by the World Bank and implemented in a consortium with Avenue Consulting Group (Armenia).

 

 

 

 

Cuba 2015

Special workshop run in Havana on “Doing Business : promoting economic development and foreign direct investment”.   Run in collaboration with the Centre for the Study of the Cuban Economy (CEEC) and funded by the British Embassy, it was very well attended, attracting 40 participants from Government Ministries and agencies at national and regional level, as well as academics.

Eastern Partnership Countries (Armenia, Azerbaijan, Belarus, Georgia, Moldova and Ukraine) 2015

Development of strategy for Sida (Swedish Agency for International Development) support for national platforms of the Civil Society Forum in the Eastern Partnership countries.  Funded by Sida and implemented in a consortium with SKL International (Sweden).

Kosovo 2014 – 2016

Support to Kosovo’s Policy and Strategic Planning.  Advice provided to the Office of the Prime Minister, the Ministry of Finance, the Ministry of Trade and Industry and the Ministry of European Integration on improving the quality of public policies and to contribute to effective Government decision-making that integrates Kosovo’s development goals with the European integration agenda.  In partnership with CPM (Latvia), WYG International (UK), EuroPartners Development (Albania) and Sustainable Strategy and Development Consulting (Kosovo). Funded by the EC.

Commonwealth Countries 2014 – 2015

Evaluation of the Commonwealth Secretariat’s support to legislative drafting in Commonwealth countries from 2006 to 2013. An assessment of the relevance, effectiveness, efficiency, sustainability and impact of the legislative drafting support provided, with a view to defining the focus and form that future assistance should take. Includes field visits to Africa and the Caribbean. Funded by the Commonwealth Secretariat.

Western Balkans 2015

Assessment of options for continued Swedish support to a pluralistic civil society in Albania, Bosnia and Herzegovina, Kosovo and Serbia.  Study to look at opportunities and challenges for civil society, the enabling environment, the donor context and to identify the main civil society actors and their priorities and programmes in each country.  Implemented in partnership with SKL (Sweden) and funded by Sida.

West Bank and Gaza 2015 – 2016

Assignment to identify social protection needs and formulate new projects to support social protection, in line with national and sector strategies, during the period 2016 to 2018. EC funded project.

Palestine 2012 – 2015

Independent external evaluation of programme on Improving Food Security for People in Gaza. Programme implemented by the World Food Programme and the United Nations Relief and Works Agency. Implemented in collaboration with Atos (UK) and funded by DFID.

Belarus 2014

In Belarus, we implemented a contract ‘Visibility and communication support for EU-funded assistance’, in partnership with Danish Management under the EC Framework Contract Lot 2. The project aimed to inform the citizens of Belarus about the European Union and to increase visibility, awareness and accessibility of information about EU-funded programmes and projects implemented in the country.

Caribbean 2014

A project in the Caribbean on ‘Technical Assistance to the OECS (Organisation of Eastern Caribbean States) Network of Excellence in Tourism and Hospitality Training and Education (NETHTE)’.  It was funded under EC Framework Contract Beneficiaries Lot 9.  Our Technology and Procurement Consultant advising on: establishing and operationalizing the OECS NETHTE; setting up the OECS Centre for Research in Tourism/Hospitality; and establishing the NETHTE Scholarship Foundation (NETHTEF).

Tajikistan 2014

Our project in Tajikistan involved drafting an overview of best practices to support State Audit Institutions internationally, and advised on setting up and operationalising the Accounts Chamber.  Our consultants also prepared a concept note for future support to the AC in Tajikistan from the State Secretariat for Economic Affairs (SECO).  The work was funded by SECO, Swiss Confederation.

Tanzania 2014

Project to design and deliver a series of pilot training modules for the Uongozi Institute (the Institute of African Leadership for Sustainable Development), Tanzania. Modules included Joined-Up Government, Effective Communication and Leveraging Technology for E-Services Delivery.

Trinidad and Tobago 2014

Our expert on crisis communications spent a fascinating two days in Port of Spain as key speaker at a regional conference on “Crisis Communication : Transforming PR Crises into Opportunities”.  Run by the University of Southern California, the conference attracted more than 120 delegates from government and the private sector.

Cyprus 2013 – 2014

European Commission funded project to evaluate the EU support for acquis alignment and preparation implemented and funded through the Technical Assistance and Information Exchange instrument (TAIEX) for the benefit of the Turkish Cypriot community. The consultancy involved assessment of the efficiency, effectiveness, impact, sustainability and visibility of TAIEX assistance from 2006 to date and lessons learned and recommendations for decision-making on improvements of future financial assistance.

Moldova 2013 – 2014

Project on Public Administration Reform, focusing on establishing a set of managerial competences and developing and piloting a Managerial Training Programme for top managers from the Civil Service in Moldova. Worked in support of the State Chancellery and the Office for Administrative Support. Funded by the World Bank.

Saint Kitts and Nevis 2014

This is the EU-funded project in St Kitts and Nevis revising the Social Development Assistance Act that would provide the appropriate legislative framework to improve the integration and implementation of social protection policies and programmes relevant to the current and future needs of the most vulnerable groups of population in St. Kitts and Nevis such as the National Social Protection Strategy and Plan of Action 2012-2017.

The work is undertaken in collaboration with the National Social Protection Inter-Ministerial Committee, and other key government bodies – the Ministry of Social and Community Development, Culture and Gender Affairs, the Ministry of Education and Information, the Ministry of Health and Social Services, the Ministry of Housing, Public Works, Energy and Public Utilities, the Ministry of Justice and Legal Affairs and the Ministry of Sustainable Development.

Southern Sudan 2013 – 2014

Core Skills Training (Phase II) Project to provide capacity development for the civil service in human resource management, English language, business English and gender awareness. Based in Juba and five pilot states and implemented in consortium with the British Council, Skills for Southern Sudan and ROI (Netherlands). Funded by the Capaciy Building Trust Fund.

Turkish Cypriot community 2013 – 2014

European Commission funded project to evaluate the EU support for acquis communautaire alignment and preparation implemented and funded through the Technical Assistance and Information Exchange instrument (TAIEX) for the benefit of the Turkish Cypriot community. The consultancy involves assessment of the efficiency, effectiveness, impact, sustainability and visibility of TAIEX assistance from 2006 to date and lessons learned and recommendations for decision-making on improvements of future financial assistance.

Sudan 2012 – 2014

Technical Assistance for the International Partners’ Forum for Human Rights. The project was aimed at enhancing and protecting human rights in Sudan through increasing the effectiveness of the International Partners’ Forum for Human Rights (IPF) by establishing a dialogue with governmental bodies and local and international NGOs.

Gambia 2013

Restructuring of the pay and grading system of the Gambian Civil Service, including determining job categories, developing a salary structure, providing guidelines on job analysis procedures and training key staff on implementation. Funded by the World Bank.

Kosovo and Albania 2013

Swedish International Development Agency funded study to identify possible gaps provided in international support to Albania and Kosovo in the areas of policy management, public administration reform, public financial management reform and local government reform as prioritised by the Governments of Albania and Kosovo, and identify and assess priority areas for Swedish support in this field.

Namibia 2013

Development of a public relations strategy and training in public relations and communications for Members of Parliament and staff of the Namibian Parliament. Funded by the European Commission’s European Development Fund as part of the Parliamentary Support Programme.

Seychelles 2013

Final Evaluation of the Governance Capacity Building Programme in Seychelles aiming at (i) making an overall independent assessment about the performance of the programme, paying particular attention to the impact of the project actions against its objectives, and (ii) identifying key lessons and proposing practical recommendations that would lead to conclusions based on objective, credible reliable and valid findings. Funded by the European Commission.

Trinidad and Tobago 2013

Advice on design, development and implementation of an assessment centre for the recruitment and selection of Deputy Permanent Secretaries. Funded by the Services Commissions Department, Government of the Republic of Trinidad and Tobago.

Turkey 2013

Training for senior staff at the Ministry of European Integration on EU negotiating skills in the context of EU accession.  Project funded by the British Council in Ankara.

Ukraine 2013

Preparation of terms of reference for bi-lateral co-operation between the Swedish International Development Agency and the Ministry of Finance in the area of gender budgeting. Funded by Sida.

Vietnam 2013

End of project evaluation of the project on Strengthening the Capacities for Budgetary Decision and Oversight of People’s Elected Bodies in Vietnam. Based in Hanoi and selected provinces. Funded by the United Nations Development Programme.

Liberia 2012 – 2013

Assistance to the Government Commission in developing an integrated three-year organisational strategic plan that links programme support and outputs for the mandate areas to guide policy development and implementation strategy work of the Commission. Funded by SIDA.

Macedonia 2012

Support for the Ministry of Information Society and Administration for implementing their action plan for strengthening the Regulatory Impact Assessment Process. Included analysis of the methodology, developing criteria and checklists for ensuring quality of RIA documents and conducted training in advanced techniques for RIA. Funded by the FCO.

Macedonia 2012

Assistance to the Ministry of Information Society and Administration in drafting a new Law on Administration, related by-laws and amendments to other legislation. The project included organising public debates on the draft law and providing training for government lawyers. Funded by EC.

Africa 2009 – 2012

DFID funded project of support to leadership and mentoring for leaders in five African countries – Ethiopia, Liberia, Rwanda, Sierra Leone and Zambia – as part of the Africa Capacity Building Initiative. Senior African officials were partnered with UK counterparts over a period of eighteen months. Project run in collaboration with the British Council and Warwick Business School, University of Warwick.

Kosovo 2011 – 2012

Assistance with implementing Civil Service and Salaries Legislation.  Support to the Ministry of Public Administration and the Kosovo Institute for Public Administration with completing secondary regulations and implementing legislation on job classification, allowances and expenses, redundancy, early retirement, performance appraisal and salaries.  Funded by DFID.

Serbia 2011 – 2012

An end-of-programme evaluation of the project on Human Rights Training for judges, prosecutors, lawyers and law enforcement officials.  Funded by the Council of Europe.

European Commission Framework Contract on Technical Assistance and Training in all Sectors (Lot 1, Comm 2011) 2011 – 2013

In consortium led by COWI (Belgium) and Safege (Belgium) with eleven other EU-based consultancies, a “framework” contract for the European Commission covering all parts of the world and involving studies and technical assistance in all sectors.

Eritrea 2011 – 2013

European Commission funded project to provide long-term support to the Eritrean Centre for Organisational Excellence (ERCOE), Government of the State of Eritrea. Involved enhancing the efficiency, effectiveness and accountability of public service provision in Eritrea by providing technical and advisory services to ensure the effective and timely implementation of the project “Capacity Building for the Public Administration of Eritrea” and to strengthen the capacity of the ERCOE as a provider of training and consultancy services.

Azerbaijan 2011

Developed a methodology and conducted a gap analysis in the justice and home affairs sector covered by the Comprehensive Institution Building programme. Designed to increase the institutional capacities of the Ministry of Foreign Affairs (MFA), Ministry of Justice (MoJ), Ministry of Internal Affairs (MIA), State Migration Service (SMS), State Border Service (SBS) and the Labour Migration Department under the Ministry of Labour and Social Protection. Aimed to enhance efficiency, enforcement of human rights and fundamental freedoms and the overall system of rule of law and to support the process of negotiating, implementing and sustaining the commitments made during the negotiations on the Visa Facilitation and Readmission Agreement. Funded by the European Commission.

Georgia 2011

Technical assistance to support the development of a Twinning Project Fiche for the National Agency for Cultural Heritage Preservation under an EC Framework Contract.

Kyrgyzstan 2011

Assignment to provide specialist governance advice to the DFID Central Asia Programme, in particular to its governance component.  Advice included oversight of work in the Kyrgyz Republic and in the Republic of Tajikistan, as well as contributing to the design and business planning process for the new three-year programme in Stability and Democracy.  Funded by DFID.

Iraq 2011

Provided advice to the EU and the Iraqi Government on the design of the Higher Legal Education Programme. Work included desk research, consultation with the programme’s stakeholders, drafting of the terms of reference for a service contract, design of the training methodology, identification of the adequate activities to raise access to national and international academic sources, and to reinforce the exchange of the EU and Iraqi academia. The assignment included missions to Jordan and Iraq. Funded by the European Commission.

Macedonia 2011

Advice on developing a strategic plan for the Judicial Training Academy.  Assignment covered issues of strategy and strategic planning, curriculum development and training delivery for the Academy.  Funded by the Foreign and Commonwealth Office.

Malaysia 2011

At the request of the Malaysia Law Reform Committee (MLRC), a Law Reform Committee established by the Government of Malaysia, ran a Changing the Law Workshop in Malaysia for 23 participants who came from the Malaysian Law Reform Committee, representatives from Attorney General’s Chambers, Malaysia Bar Council, Malaysia Government Ministries and Agencies, professors and lecturers from the University of Malaysia, law practitioners and policy makers.

Palestine 2011

Provided support to the Office of the EU Representative in assessing the needs and formulating relevant and feasible projects of intervention in the area of social protection. Work included review of the on-going support for social protection, identification of needs and gaps in implementing the national Social Protection Sector Strategy, developing recommendations on the proposed project interventions and detailed programme design to support OPT’s social protection for the period of 2012-2015. Financed by the European Commission.

Rwanda 2011

Job Evaluation, Grading and Career Progression project for the Civil Service, Government of Rwanda. Project based in the Ministry of Labour and Public Service. Funded by the World Bank.

Southern Sudan 2011

Programme of assistance to Government of Southern Sudan (GoSS) to provide a human resource management system to the State Ministry of Health in Upper Nile State.  Project built capacity of key staff within the Ministry to identify roles and responsibilities of staff, develop clear and consistent performance indicators for formal appraisal of staff and develop an electronic staff database. Funded by the Capacity Building Trust Fund.

Southern Sudan 2011

Programme of assistance to the Government of Southern Sudan (GoSS) to provide human resource management advice to the Ministry of Labour and Public Service in Jonglei State.  Project enhanced the capacity of key staff within the Ministry in developing job descriptions, reforming recruitment policies and drawing up a human resource management manual.  Funded by the Capacity Building Trust Fund.

Vietnam 2011

Mid-term review of the Government of Vietnam’s public administration reform strategy. PAI’s consultancy team worked with counterparts in the Ministry of Home Affairs and other key agencies to review progress to date and to make recommendations for priority activities for the remainder of the project.  Funded by the United Nations Development Programme.

Ukraine 2009 – 2011

As part of Phase V of the Ukrainian-European Policy and Legal Advice Centre, provided assistance in approximation of the national legislation to that of the EU in all the areas covered by the Partnership and Cooperation Agreement, the European Neighbourhood Action Plan and the Association Agreement. Project funded by the European Commission.

Kosovo 2008 – 2011

Assistance to the Ministry of Public Services and other key Ministries, including the Office of the Prime Minister and the Ministry of Finance, in drafting laws and secondary legislation on government, on the civil service, on administrative bodies and on civil service salaries and grading.  Funded by DFID.

Afghanistan 2008 -2011

A three-year project in support of the Independent Administrative Reform and Civil Service Commission (IARCSC) to implement the Government’s new pay and grading policy.  Our team of consultants re-graded junior and senior positions in all the ministries in Afghanistan and supported the job evaluation of a significant proportion of 280,000 public sector non-uniformed employees. The job evaluation process placed  job-holders in positions in a new eight grade system with corresponding responsibilities.  Funded by the World Bank and implemented in consortium with ASI.

Kosovo 2010 – 2012

Project of support to the co-ordination of the Rule of Law Sector.  Project was to assist the Government of Kosovo to deliver improvements in the rule of law sector, consistent with European integration aims.  In collaboration with PricewaterhouseCoopers, who were the lead firm.  Funded by DFID.

Ethiopia 2010

Advice to the Ethiopian Institution of the Ombudsman on Freedom of Information legislation and its implementation and on records management principles and practice. Funded by the Ethiopian Institution of the Ombudsman.

ENPI East Countries (Armenia, Azerbaijan, Georgia, Moldova and Ukraine) 2010

Provided assistance to the EC in formulating and launching the first Eastern Partnership Culture programme. Included a comprehensive consultation with programme beneficiaries in participating countries, drafting of the programme fiche, Terms of Reference for the service contract, guidelines for grant applicants and organisations of two public events (Brussels and Kyiv) to launch the programme.  Funded by the EC.

Jamaica 2010

Design and delivery of two-day seminar on developing a code of conduct and guidelines on conflict of interest for public officials for Ministers, Members of Parliament, members of the judiciary and civil servants.  Funded and co-facilitated by the Legal and Constitutional Affairs Division of the Commonwealth Secretariat and held in Montego Bay.

Mozambique 2010

Design and delivery of two-day seminar on developing a code of conduct and guidelines on conflict of interest for public officials for Ministers, Members of Parliament, members of the judiciary and civil servants. Funded and co-facilitated by the Legal and Constitutional Affairs Division of the Commonwealth Secretariat and held in Maputo.

Turkmenistan 2009

Conducted a training needs analysis to assist the National Institute of Democracy and Human Rights to meet the country’s national and international commitments concerning citizen’s complaints. The analysis included a five-day workshop and a two-day seminar held in Ashgabat. Funded by the Foreign and Commonwealth Office.

Kosovo 2009 – 2012

Project of support to the Office of the Prime Minister, Phase II.  The main purpose was to help the Office of the Prime Minister in providing effective support to the whole of Government for co-ordinated and well-informed policy decisions and improved communication with the public.  Funded by DFID.

Kosovo 2009 – 2010

Project on developing civic participation and consultation between Government and civil society in two policy areas – environment and youth.  Two-year project run in collaboration with the Kosovo Civil Society Foundation and funded by the Foreign and Commonwealth Office.

Yemen 2009 – 2010

Evaluation of outgoing and identification of incoming support to public administration modernisation in Yemen by drawing lessons from previous donor interventions; investigating innovative approaches to link public administration modernisation to administrative decentralisation and strengthening of local governance; as well as study the potential involvement of Non-State Actors in these processes. Funded by the European Commission.

European Commission Framework Contract on Governance, Home Affairs and Culture (LOT 7) 2001 – 2009

In consortium led by B&S Europe (Belgium), a “framework” contract for the European Commission covering all parts of the world and involving short, focused assignments on project design, implementation and evaluation.

European Commission Framework Contract on Culture, Education, Employment and Social Sectors (LOT 9, Beneficiaries) 2009 – 2012

In consortium led by Cambridge Education (UK), a “framework” contract for the European Commission covering all parts of the world and involving short, focused assignments on project design, implementation and evaluation.

Bangladesh 2009

Review of the DFID funded Managing at the Top (2) programme to assess progress against the purpose of the project. Main tasks included assessing and scoring project achievements according to DFID standards against logframe outputs; assessing the appropriateness and impact of the programme of civil service reform; evaluating the strengths and weaknesses of the approach taken and the structure of the programme; reviewing value for money of inputs to date and drafting the Output to Purpose review report.

European Commission Framework Contract on Governance and Home Affairs (LOT 7, Beneficiaries) 2009

In consortium led by COWI (Belgium), a “framework” contract for the European Commission covering all parts of the world and involving short, focused assignments on project design, implementation and evaluation.

Montenegro 2009

End-of-programme evaluation of the project on Human Rights Training for judges, prosecutors, lawyers and law enforcement officials.  Funded by the Council of Europe.

Rwanda 2009

Conducted a Project Evaluation Review of a World Bank funded Human Resources Development Project (HRDP) for the Ministry of Education. Assessed the design, quality, flexibility and implementation of the project and how successful it was in meeting its objectives. Considered technical, financial, economic, social and managerial aspects of the HRDP’s implementation. Funded by the World Bank.

Serbia 2009

An end-of-programme evaluation of the project on Human Rights Training for judges, prosecutors, lawyers and law enforcement officials.  Funded by the Council of Europe.

Turkmenistan 2009

Designed and delivered a two-day workshop and round-table on law reform, including the formulation of legal policy and law drafting techniques, for participants from the National Institute of Democracy and Human Rights, the Supreme Court, the General Prosecutor’s Office, Government Ministries and the Bar Association. Funded by the Foreign and Commonwealth Office.

Estonia 2008 – 2009

Delivery of a development programme on policy-making in the field of competitiveness for Estonian senior civil servants. Implemented through four modules: theoretical introduction to competitiveness of special factors affecting Estonia; the UK experience, nationally and regionally, of achieving improvements in competitiveness; case studies and different approaches in an Estonian context and emerging conclusions and action planning for change.  Funded by the Estonian State Chancellery.

Ethiopia 2008 – 2009

Advice to the Government on the introduction of a Senior Executive Service as the most senior cadre of the Ethiopian civil service (at both federal and local levels). Prepared a Concept Paper for consideration by the Council of Ministers and developed a full set of procedures, including those relating to recruitment and selection, appointments, training and leadership development; performance contracts, and pay. Funded by DFID.

Georgia 2007 – 2009

Within the framework of the EC funded project on Capacity Building of the State Ministry for Conflict Resolution, provided the services of a Human Resource Management Expert to identify the situation and needs of the human resources of the Office and made proposals for introduction of an appropriate management system.

Montenegro 2007 – 2009

Implementation of budgetary and salary system reform with the objective of increasing fiscal transparency and achieving better-informed decision-making with the budgeting process, as well as strengthening the capacity of the State administration in recruiting, maintaining and rewarding skilled staff. Project was funded by the European Commission and implemented in a consortium led by Human Dynamics.

Kosovo 2003 – 2009

Development of Policy and Planning Capacity in the Office of the Prime Minister (OPM) of Kosovo.  Advice provided to OPM on the Provisional Institutions of Self Government (PISG) on creation of new organisational structures, the creation of a Government Co-ordination Secretariat and clarification of the respective roles of political advisers and civil servants.  Addressed many other centre-of-government issues, including the creation of new ministries, senior appointments, archives and records management and human resource management.  In addition, supported the monitoring and implementation of the Standards for Kosovo, both in central government ministries and in the municipalities.  Funded by DFID.

Albania 2008

World Bank funded project in support of the Department for Public Administration (DOPA), Government of Albania. Involved reviewing the implementation of Albania’s Law on the Status of Civil Servants; laying out reform options for addressing challenges identified in the Civil Service Law and assisting Government in the implementation of these reforms.

Armenia 2008

EC financed project in support of the Human Rights Defender’s Office for the development of a Twinning Fiche.

Armenia 2008

EC financed project in support of the Human Rights Defender’s Office for the development of a Twinning Fiche.

ENPI East Countries (Armenia, Azerbaijan, Georgia, Moldova and Ukraine) 2008

Assessment of needs and priorities for development of a regional cooperation programme between the EU and ENPI East countries in the field of culture and preservation. Project funded by the European Commission.

Moldova 2008

Assistance provided to the Government of Moldova Department for Coordinating Policies and External Assistance in designing and implementing a system of analysis, policy coordination and conciliation to improve effectiveness in implementing national development and poverty reduction programmes.  Project funded by the World Bank.

Sierra Leone 2008

Project to develop a seven-year strategic plan for re-launching the tourism sector, including a review of legislation and regulations and of the draft tourism policy and action plan, an organisational and infrastructural review of the tourism sector and provision of policy and management recommendations for the Ministry of Tourism and Cultural Affairs and the National Tourist Board.

Tajikistan 2008

Development of the civil service remuneration system based on a performance-related incentive scheme.  Included development of a civil service job classification and grading system and civil servant wage grid system.  Recommendations made for development of a performance pay system. Funded by the World Bank.

United Arab Emirates 2008

Policy and regulation advice, including on long-term strategy, quality and inspection of schools, options for school fees, licensing tariffs and data and knowledge management for the Knowledge and Human Development Authority of Dubai. Funded by the KHDA.

Croatia 2006 – 2008

Strengthening the Public Internal Financial Control structure in line with international and EU standards. Assistance to central government institutions including the Central Harmonisation Unit and regional and local government budget users. Implemented by a consortium led by Sofreco (France). Funded by the European Commission.

Ukraine 2006 – 2008

Support to the Government of Ukraine in the development of EU policy co-ordination mechanism for control and co-ordination of EU policy formulation, analysis, impact assessment and implementation and coordination of donor support for the EU-Ukraine Action Plan implementation.  Project implemented in a consortium led by the British Council (Ukraine) and CPM (Latvia). Jointly funded by the UK Department for International Development and the Foreign and Commonwealth Office.

Turkey 2006 – 2008

Assessment of training needs for the senior staff at the European Union General Secretariat. Designing and delivering training modules on communication, negotiation and drafting skills in the context of EU accession.  Project funded by the UK Foreign and Commonwealth Office Global Opportunity Fund (GOF) and managed by the British Council in Ankara.

Bulgaria 2005 – 2008

Restructuring of the Business Processes for a Unified Collection of Tax and Social Security Contributions for the National Revenue Agency. Project run in consortium with KPMG Bulgaria and Ordina Public BV (Netherlands) and funded by the World Bank.

 

Liberia 2007 – 2008

Advice on assessment and selection methods for recruiting the Senior Executive Service, Government of Liberia. Aim was to develop a cadre of senior public servants to help transform the Civil Service into a more professional, effective and accountable institution. Project supported the Civil Service Agency, run in collaboration with CoEn Consulting (Ghana) and funded by the Government of Liberia.

Romania 2007 to 2008

Consultancy advice for an EC funded project focused on strengthening the training capacity of the National Institute of Administration (NIA) and Regional Training Centres.  Assistance included development and implementation of the HR strategy, internal and external communication skills, institutional development strategy, in-service training strategy, training programmes on developing coaching abilities, revision and improvement of the training programmes offered and updating of the documentary funds.  Implemented in a consortium led by Ecole National d’Administration (France).

Lesotho 2007

Assistance provided to the National Authorisation Office and the European Commission with developing a strategy for support to the Government of Lesotho in the area of governance, primarily focused on support to the judiciary, anti-corruption and money laundering as well as national audit. Funded by EC.

Nigeria 2007

Mid-Term Review to assess the performance of the EC programme of support to the Nigerian Electoral Cycle 2006 – 2011 in terms of relevance, efficiency, effectiveness and sustainability. Funded by the European Commission.

Afghanistan 2007

Programme of assistance to the Government of Afghanistan in drawing up and implementing a reform programme in the key justice institutions, the Supreme Court, the Attorney’s General Office and the Ministry of Justice in order to contribute to the development of an effective, efficient and equitable justice sector in Afghanistan.  Project was funded by the European Commission and implemented in consortium with ASI.

Bulgaria 2006 – 2007

Technical Assistance to the Institute for Public Administration and European Integration (IPAEI) for the design and implementation of development and assessment programme for senior civil servants. Project run in consortium with Nomisma (Italy), ROI (The Netherlands), New-I (Bulgaria) and Sofia Consulting (Bulgaria). Funded by the EC Phare programme.

Croatia 2007

Assessment of the Pay and Benefit system in the public service. Services included assessment of the current legislation and recommendations on design of a new public service pay and benefit system and improvements to the collective bargaining process for the public service. Funded by the World Bank.

Syria 2007

Conducted an end-of-project evaluation of the Cultural Tourism Development Programme aimed at supporting the Syrian Government to promote Syria as a cultural tourist destination. Objective was to help decision-makers in the Government of Syria and the European Commission to assess the impact and sustainability of the Programme.

Turkey 2007

Awareness raising workshop for the Prime Ministry General Directorate of Local Administration and Department for Improvement of Administration, Turkey, on the UK Citizen’s Charter with an emphasis on the water charter and on water subscription issues.  Funded by the UK Foreign and Commonwealth Office Global Opportunity Fund (GOF) in Ankara.

Jamaica 2006 – 2007

World Bank funded project to transform the Fisheries Division and the Forestry Department of the Ministry of Agriculture into Executive Agencies. Provided advice on public sector modernisation and public finance.

Euromed Countries (Algeria, Egypt, Israel, Jordan, Lebanon, Morocco, Palestinian Authority, Syria, Tunisia and Turkey) 2006

Assessment of relevance, efficiency, effectiveness and sustainability of the second phase of the Euromed Heritage programme.  Our consultants provided information to the EC about the past performance of the programme, lessons learned and recommendations for a possible future phase.  Project funded by the European Commission.

Croatia 2006 – 2007

Support to the Ministry of Interior with further development of the National Border Management Information System to extend it on seven border crossing points. Services included project management, system integration, quality assurance, test and acceptance of the system. Funded by the European Commission.

 

South Africa 2007

Provided consultancy advice for the EC funded Stocktaking Study of EU-South Africa Governance Programme 2000 – 2006 by developing a comprehensive overview, considering resources allocated, partners and results achieved.

Afghanistan 2006

Reviewed and assessed the DFID-funded Support to Strategic Planning for Sustainable Livelihoods project.  The review process took stock of progress on the project with a view to designing a second phase.

Cayman Islands 2006

Consultancy advice to the Cayman Islands Government to discuss and assess plans for introducing Freedom of Information legislation. Funded by the Cabinet Office, Cayman Islands Government.

Bangladesh 2006

A policy study and research to determine the scope, role and effectiveness of the civil service in the implementation of the Millennium Development Goals (MDGs). Funded by UNDP.

Kosovo 2006

Organised and ran an intensive training programme on media presentation skills for staff members of the United Nations Mission in Kosovo (UNMIK) Pillar IV.  Funded by the United Nations Mission in Kosovo (UNMIK).

Moldova 2006

Provision of assistance to the Academy of Public Administration in establishing operational capacity to deliver personnel management training to civil servants.  A personnel management course was designed, a small group of national trainers was trained and a pilot programme delivered.  Project funded by the World Bank.

Nepal 2006

Mid-term review of the Secondary Education Support Programme, Government of Nepal, funded by Danida.  Assignment included reviewing progress, drafting a Memorandum of Understanding and advising the Ministry of Education and Sports and the Department of Education on structuring and formation of the budget and accounting procedures.

South Africa 2006

Conducted a final evaluation of the EC funded Capacity Building and Institutional Development for the South African Police Service and the Department of Safety and Security project. Funded by the European Commission.

Ukraine 2006

Assessment of the progress achieved by the Government of Ukraine in the implementation of the European Neighbourhood Policy Action Plan and assistance to the European Commission in preparing an ENP Action Plan implementation review.  Project funded by the European Commission.

Macedonia 2000 – 2006

Two substantial and closely-linked consecutive projects in support of public administration reform in Macedonia. Implemented measures to strengthen the public administration and support the reform process in a) policy coordination and strategic planning b) institution and capacity building and c) human resource management.  Projects worked closely with the General Secretariat of the Government, Civil Servants Agency and all central government ministries.  Designed to complement the World Bank programme of support to Macedonia.  Implemented in consortium with HTSPE and funded by DFID.

Sierra Leone 2005 – 2008

Three-year DFID funded project to conduct Management and Functional Reviews Across the Full Range of Government of Sierra Leone Ministries. Project designed to support the Governance Reform Secretariat. Implemented in collaboration with CoEn (Ghana).

Kosovo 2005 – 2006

Assistance to the Office of the Prime Minister of Kosovo in the examination and revision of the draft legislation in relation to its compliance with the Acquis Communautaire. Project funded by the EC.

Nigeria 2005 – 2006

Provision of advice on setting up a joint donor-funding mechanism to support the election in 2007. Work included drafting a Contribution Agreement for the donors and guidelines for managing their Basket Fund. Funded by the European Commission.

Bermuda 2005

The Bermuda Police Service carried out a recruitment exercise in the UK for a senior police officer to manage a project to implement the new Police and Criminal Evidence Act. Our consultant acted as an independent chair of the assessment/selection interview, devised the arrangements for the interview (structured approach, marking scheme, etc.) and gave expert advice on the necessary project management competencies.

Macedonia 2005

Technical assistance for the Sector for the Implementation of the Ohrid Framework Agreement.  Advice provided on setting up the sector and the process of assuming its responsibilities.  Project was funded by the European Commission.

Tajikistan 2005

Within the framework of the EC funded Support to Civil Service Reform project in Tajikistan, our consultant ran two workshops for senior civil servants on legal and human resource management aspects of civil service reform.  Project implemented by a consortium led by Human Dynamics (Austria).

Bulgaria 2004 – 2005

Human Resource Policy Development Project for the National Revenue Agency. Advised on policies including recruitment, selection, appointment, career progression and dismissal; pay policy; staff planning procedures; job descriptions; developing a human resource management handbook and monitoring and evaluation of policies and procedures. Project funded by DFID.

Czech Republic 2004 – 2005

European Commission Phare funded project on Strengthening Internal Public Financial Control at the regional level. Included preparing a manual and delivering training to all fourteen pilot regional Internal Audit Units in conducting audit, public internal financial control and the use of specialised auditing software.

Georgia 2004 – 2005

Technical assistance to Support the Implementation Process for the Partnership and Co-operation Agreement (PCA).  Assistance provided to the PCA Governmental Commission, line ministries in the Government of Georgia and the Parliament of Georgia.  Project was funded by the European Commission Tacis programme and implemented in association with Altair Asesores (Spain), BCEOM (France) and the Georgian Foundation for Strategic and International Studies.

Kosovo 2004 – 2005

Support to central level administration in development and reinforcement of Internal Audit (IA) and Public Internal Financial Control (PIFC) Systems.  Project designed to develop a policy paper on PIFC and the design and delivery of training programmes on PIFC and IA.  Implemented in a consortium led by SOFRECO (France) and financed by the EC.

Kygrystan 2004 – 2005

European Commission funded project to support the Ministry of Justice in improving inter-ministerial legislative drafting practices.  Assistance provided in legislative drafting, training in the use of a database of draft laws and best practice in compiling an inventory of legal normative acts.

Bulgaria 2003 – 2005

Strengthening of the Public Administration – Implementing Public Administration Reform at the Council of Ministers, Government of Bulgaria. Project focussed on strengthening the capacity in public administration at central and local level to implement the legislation on public administration. Funded by the European Commission Phare programme.

Georgia 2004

Project identification assignment to assess the needs of the Georgia Parliament and prepare a set of recommendations for future projects to support the reform of the Parliament of Georgia under the Tacis Action Plan 2004 and Rapid Reaction Mechanism 2004.  Project was funded by the European Commission.

Kosovo 2003 – 2004

A six-month assignment to review the existing classification and reward structure and methodology of the civil service in Kosovo and to develop a modern and coherent pay and grading system.  Implemented in collaboration with HELM Corporation and funded by the European Agency for Reconstruction.

Bulgaria 2003 – 2005

Technical Assistance for the preparation of recruitment and training strategy for the Judiciary, led by the British Council and funded by the EC. Project established the basis for a continuous training system for magistrates and administrative court staff members, and for an effective judicial service, capable of meeting the legal standards and practices of the European Union.

Ethiopia 2005

Parliamentary Scoping Mission to assess the needs of the new Federal Parliament and make recommendations about areas of support.  Funded by the United Nations Development Programme.

Malawi 2005

Freedom of Information workshop for representatives from the civil service, parliament, the judiciary, parastatal organisations, academic institutions, political parties and non-government organisations. Funded by the British Council, Malawi.

Afghanistan 2004

Provided advice on the draft Civil Service Law, particularly regarding the Independent Civil Service Appeals Commission, the Civil Service Appointments Commission, the Civil Service Employment Authority and the Civil Service Code of Conduct. Assignment funded by the British Council.

Bulgaria 2004

Technical Assistance Project in the Council of Ministers specifying the requirements of a Human Resources Management Information System and its associated Information Technology System to serve the whole state administration. Funded by a Japanese Grant under the auspices of the World Bank.

Croatia 2004

Legislative Drafting Workshop for British Council led project of Support to the Reform of the Civil Service. Funded by the European Commission.

Nigeria 2004

Short assignment to advise the Head of the Nigeria Civil Service and the Bureau of Public Service Reforms on the preparation of a strategic plan for public service reform in Nigeria for submission to the World Bank. Funded by the Commonwealth Secretariat.

Slovakia 2003 – 2004

Series of programmes to train Supreme Court Judges about rules concerning protection of competition in the EU and Slovakia with the aim of ensuring accurate implementation of EU Laws on accession to the EU.  Funded by the European Commission.

Bulgaria 2001 – 2004

Three-year project on Performance Appraisal, Pay and Career Progression in the State Administration, Government of Bulgaria. Institutional development of human resource management policies and practices, including introduction of a performance management system, performance appraisal and a pay and grading review. Funded by DFID.

Lesotho 2001 – 2004

Election management, strategic and human resource management guidance and communications and media relations advice for the Independent Electoral Commission in their preparations for the election which took place in Lesotho in 2002. Funded by DFID.

Albania 2003

Preparation of tender dossiers for projects financed under the European Commission CARDS 2003 National Action Programme for Albania in the area of police and organised crime.

Bermuda 2003

At the request of the Head of the Bermuda civil service, designed tailor-made programmes for two groups of civil service officers.  The first programme, which was concerned with media relations and speech writing  was for public affairs officers from the Department of Communication and Information.  The second was for Departmental Heads and concentrated on working with the media, crisis handling strategies and communication planning.

Kyrgyzstan 2003

European Commission funded project of Support for the Centre for Parliamentarism and Legislative Drafting (CPLD). Aimed to strengthen the institutional capacity of the CPLD and improve the legislative drafting skills and procedures at the CPLD and in the Government and the Office of the President.

Kyrgyzstan 2003

European Commission funded project of Support for the Centre for Parliamentarism and Legislative Drafting (CPLD). Aimed to strengthen the institutional capacity of the CPLD and improve the legislative drafting skills and procedures at the CPLD and in the Government and the Office of the President.

Philippines 2002 – 2003

Design and feasibility study to formulate a project focused on strengthening government agencies involved in fighting corruption in the Philippines.  Support provided to the Office of the Ombudsman and the Inter-Agency Anti-Graft Co-ordinating Council.  Funded by the European Commission.

Croatia 2002 – 2003

Social Protection Project in Croatia providing advice on social assistance to the Ministry of Labour and Social Welfare. Funded by the World Bank and DFID.

Jamaica 2002 – 2003

Project to assist the Government of Jamaica in establishing and developing a Public Sector Reform Unit in the Cabinet Office. The Reform Unit provided leadership, co-ordination and monitoring of the Government’s Public Sector Modernisation Strategy.  Funded by DFID.

Slovakia 2001 – 2003

Strengthening of parliamentary processes in the Slovak National Council through a programme of workshops in Slovakia and study visits for Deputies and Clerks to the UK Westminster and Scottish Parliaments.  Consultancy in a range of specialist areas, including the legislative process, delegated legislation and the organisation of parliamentary business.  Funded by DFID.

Slovakia 2000 – 2003

Policy management, budget reform and civil service reform were main components of the Support to Public Administration Reform project.  PAI-led consortium with the Civil Service College Directorate of the Centre for Management and Policy Studies, UK Cabinet Office, and Northern Ireland Enterprises (NI-CO).  Funded by DFID.

Kyrgyzstan 2002

Evaluation of plans for restructuring two pilot Ministries in accordance with benchmarks of international best practice, on behalf of the United Nations Development Programme’s Programme Management Unit for Political and Administrative Central Governance.

Slovakia 2002

European Commission funded project to Support the National Programme for Decentralisation and Reform of Public Administration in Slovakia.  Included a series of seminars for elected representatives to the Self-Governments regional authorities on the process of decentralization at central and local administration level and a series of seminars on human resource management.

Slovakia 2001 – 2002

Project to draft an Ethics Code and the Code of Conduct for journalists and public officials and design a training curriculum in ethics, transparency and access to information.  Project carried out in collaboration with the Anti-Corruption Unit in the Office of the Government and funded by the European Commission.

Indonesia 2001

Workshops on Good Governance in Local Government, held in Makassar and Pontianak.  Funded by the British Council/DFID.

Romania 2000 – 2001

Civil Service Reform Project based in the Office of the Secretary-General.  Main objectives were to develop the Office’s capacity to act as a co-ordinator of Romanian Government policy and to assist it in developing a systematic, coherent and professional approach to human resource management in the civil service.  Funded by DFID.

Bulgaria 1998 – 2001

Consultancy project based in the National Social Security Institute. Advice and training on social security policy management, project management and human resource management capacity building. A second phase of the programme completed the personnel work initiated in the first phase and ensured that the reforms were sustainable. DFID funded.

Ghana 1997 – 2001

Technical advice and support to the Head of the Ghanaian Civil Service under the Civil Service Performance Improvement Programme.  A comprehensive, “homegrown” reform initiative aimed at building capacity and instituting a good governance culture throughout the civil service.  Project won an Innovation Award from the Commonwealth Association for Public Administration and Management.  Funded by DFID.

Czech Republic 2000

European Commission funded project on Strengthening of Institutional and Administrative Capacity for the Implementation of the Acquis Communautaire. Review of the structure and functions of government, human resource management policies, job descriptions, job analysis, recruitment and selection.

Czech Republic, Hungary, Poland, Slovakia and Slovenia 2006 – 2007

Through the FCO’s Global Opportunity Fund (GOF) Reuniting Europe Programme, supported Regulatory Impact Assessment in Central Europe. Project’s purpose was to support and create the mechanisms of regulatory impact assessment (RIA) within the state administrations of the target countries and to upgrade their practices in order to create a more favourable operating environment for business.

Jordan 2012

Project of support to the Jordanian Government in identifying key areas of the Jordanian social protection system which could be improved and suggesting specific areas which would benefit from a programme of European Commission assistance. Funded by the EC.

Lebanon 2000

Human Resource Development Workshop held in Beirut.  Organised and funded by the Office of the Minister of State for Administrative Reform.  Participants were drawn from the Lebanese Government, Parliament, the Civil Service, academic institutions and the media.

Mauritius 2014 – 2015

In partnership with PROMAN, Luxembourg, we won a contract in Mauritius: ‘Consultancy Services for the Elaboration of an Action Plan for the Tertiary Education Strategic Plan 2013-2025’. The project was funded by the EC under Framework Contract for Beneficiaries Lot 9. We provided a Human Resources Specialist who was in charge of conducting a training needs assessment and developing a corresponding training plan.

Portuguese-Speaking African Countries and East Timor 2014 – 2015

We implemented  a project, under EC Framework Contract Lot 9, in partnership with PROMAN. This was the final evaluation project for the EU’s support to cultural initiatives in PALOP (Portuguese-speaking African countries) and in East Timor.

Romania 1997 – 1999

Civil Service Reform Project based in the Office of the Secretary-General.  Main objectives were to develop the Office’s capacity to act as a co-ordinator of Romanian Government policy and to assist it in developing a systematic, coherent and professional approach to human resource management in the civil service.  Funded by DFID.

Somalia 2014 – 2015

Our  project in Somalia focused on providing pay and grading advice for the Somalia Government. This was part of a DFID-funded Public Sector Capacity Development Flagship Programme being managed by Coffey International Development. Our consultant prepared options to develop a system of civil servants’ pay and grading which is equitable, competitive with the private sector and fiscally sustainable.

Latvia 1999

Development and implementation of a public relations strategy in the context of Latvia’s preparations for EU accession for the European Integration Bureau, Government of Latvia.  Funded by the UK Foreign and Commonwealth Office.

Poland 1997 – 1999

Consultancy inputs and special study programmes for the Ministry of National Education under a project on Strategic Measures for Achieving Reform Targets.  Worked with senior Polish Government officials to develop and strengthen their Strategic Policy Unit. Funded by the European Commission Phare programme.

Gambia 1998

Staff audit and a staff development project for the Management Development Institute, The Gambia Technical Training Centre and Gambia College. Funded by the Commonwealth Secretariat.

Poland 1998

Management training in Krakow for local government administrators.  Overall aim was to prepare local authorities for managing economic development and attracting inward investment.  Funded by the British Council.

Estonia 1996 – 1997

Strategic and policy formulation, management functions and preparation for EU accession project in support of the Ministry of Labour and Social Affairs.  Funded by the European Commission Phare programme.