About the workshop
Consultants, whether internal or external, can bring objectivity and fresh insights into an organisation which can transform its performance. The value that consultants can offer to the public sector is immense. When used appropriately, consultants provide considerable benefits for clients, ranging from the development of core and specialist skills for individuals to major reviews of strategies and policies, organisational structures and processes. This workshop focusses on management consultancy for people in the profession or considering entering it or those who wish to have an understanding of the knowledge and skills needed in this area. It is also useful for organisations which employ consultants to give them an intelligent customer capability.
What the workshop will cover
The workshop explores:
• The role and behaviours of a consultant
• The I-Adapt consultancy project cycle
• Structured knowledge gathering, research and data analysis
• Creative thinking, problem analysis and solution finding
• Communication, negotiation and persuasion for consultants
• Client relationship management
• Planning for change
• Consultancy project management and effective delivery
• Risk analysis and management
• Reporting and presentations
• Marketing consultancy services
• Bidding for contracts.
How participants will benefit
The workshop will:
• Introduce you to and enable you to practise the skills and techniques of a consultant
• Explore consultancy analytical tools and techniques available for providing clients with solutions to their complex organisational challenges
• Provide a useful “refresher” for experienced consultants or those entering or returning to the profession
• Provide an excellent basis for further professional development
• Improve your career potential
• Offer a useful background in consultancy for senior managers of any specialisation who may also need to undertake consultative approaches or work with consultants
• Give you the opportunity to work throughout the week on a case study example of a consultancy assignment and present your findings to a client in a role-play exercise.