Organisational Review and Redesign: Challenging the Status Quo
Host: Stephen Catchpole
To view this webinar please follow the link below.
The demand for public and private sector services is every increasing and complex. Pressures on public financing presents challenges for ensuring that citizens receive the best services whilst governments grapple with the economic realities of crises around the world, exacerbated by conflicts, environmental and climate changes, aging populations and the threat to employment with increasing competition and technologies replacing jobs. How can we deliver quality services that the public increasingly demands when costs are rising so fast?
This webinar highlights strategies and approaches to re-examining the structures and modalities of delivery and challenging the way in which we manage and deliver services. Change is triggered by a variety of factors, a political change of power and philosophy, legislative reforms and treaties, financial crisis and cash shortages, gaps in performance, new technologies, social demands, climate and environmental change. If we wait for those triggers, it may be too late to be in a position to respond effectively. By embarking on a proactive review and redesign of the organisation and challenging its traditional norms and practices we can create the agile organisation which enables creativity and innovation amongst its employees to see into the future to meet those challenges head and make best use of their resources.
The webinar will start by looking back at the history of organisational and process design. We will then explore modern methods of analysing functions and structures and new ways of working that enable organisations to be competitive and efficient in the delivery of their services and products taking to account the legal, governance and financial frameworks that support or constrain them.
The webinar will cover:
- Assessing the need for change in organisations and what creates that requirement
- Planning an organisational review o Understanding stakeholders and their role and the impact on change and how to manage their involvement in the review
- Analysing an organisation’s structure, functions, capacities and capabilities
- Designing appropriate business models and options relevant to the mandates, policies and strategies for the delivery of services and goods
- Assessing the cost of options for changes to structures, functions and occupations.
Our presenter, Stephen Catchpole, is the Workshop Director for our professional development workshop ‘How to Conduct Organisational Reviews – A Toolkit for Practitioners’ which is planned to take place from 13 to 17 October in London. This workshop focuses on examining the existing business models and processes of organisations and identifying new formats of design of structures and functions. In particular, we explore the challenges created by recent events, examine how to navigate the various legal and financial frameworks in developing optimal methods for service delivery and meeting business and national strategic objectives whilst demonstrating value for money.
Stephen has in-depth experience in organisational design and functional reviews. He is a specialist in evaluating organisational cost-effectiveness and embedding strategic performance frameworks to drive value for money improvements. This has involved him working with international clients world-wide in developing individual organisational operating models and reconfiguring entire government structures.
Holding a Masters In Business Administration, he held a variety of management positions in the UK Civil Service over a period of nearly 30 years working in Ministries and the Cabinet Office’s National School of Government. For the last 25 years he has managed consultancy projects for governments in over 30 countries providing advice and guidance in reconstructing their sectoral Ministerial structures. He has also reviewed National Revenue Authority, Central Bank, Electoral Commission and National Assembly, Wildlife Management and Tourism institutions and agencies and designed Monitoring and Evaluation and Performance Management Systems.