The coaches



Who are the coaches?

We have a number of Associate Coaches who have a brilliant track record in coaching public service leaders and managers from an international background and in the UK. You are welcome to select a coach based on their profile and we will explore their availability for you. Alternatively, you can leave it to us to match you with one of our experienced coaches. Please see their brief profiles as follows:


  • Charlie Eyre

    Charlie has built his coaching experience over the past decade working with executive level and high potential clients in both the public and private sectors. He holds the Institute of Leadership and Management Level 7 Certificate in Executive Coaching and Mentoring, is a full member of the International Society for Coaching Psychology, is a Chartered Occupational Psychologist, and a Fellow of the UK Chartered Management Institute. He has 20 years’ experience working in organisational assessment and leadership development, including a range of international assignments. He has used his understanding and experience of workplace psychology to help clients maximise their potential and well-being in the workplace. Charlie draws on over a decade of personal leadership and managerial experience within the UK public sector, which has given him an in-depth appreciation of the demands and complexity of leadership roles in public office. He works collaboratively with coaching clients in areas such as conflict management, tackling complex staffing performance issues, building team engagement, and personal resilience and well-being.

  • Dr Ranjit Manghnani

    After nearly 16 years as a Merchant Navy officer, Ranjit joined the UK Ministry of Defence Police and subsequently joined the Police Staff College as an Assistant Chief Constable and Police Syndicate Director. He is a qualified executive coach and mentor and has coached and mentored senior police officers, both nationally and internationally. He holds Level A and Level B (Intermediate Plus) in occupational testing from The British Psychological Society and is a Neuro-Linguistic Programming Practitioner. Ranjit has coached senior police officers, both nationally and internationally. His international clients included senior police officers from Norway, Holland, Ireland, USA and France. He has been awarded a Masters in Education, Applied Criminology through Cambridge University and a Doctorate in Change Management. Ranjit is a Member of European mentoring and Coaching Council (EMCC).

  • Janet Waters

    Janet is an experienced executive coach, learning consultant and facilitator of leadership, change, management development and action learning. Janet has extensive background experience in management, leadership and organisational development both in the UK and internationally. She has worked in the public sector at a senior executive team level and for the past six years as a coach, consultant and trainer in the UK and international public sector as well as private sector. Janet has a qualification in coaching from the Henley Business School, a Masters Degree in Human Resource Development and is a Member of the CIPD. Janet has a passion for people and career/talent development and coaches managers and leaders, some of whom are participating in leadership and talent schemes run at PAI. She is able to combine her coaching and action learning expertise with 360 degree and psychometric tests and personal feedback, where relevant, to provide clients with insight and perspective in handling their career development and performance challenges. She works with both individuals and teams to support performance, change and development priorities. She has been part of the PAI team supporting organisational change programmes and co-designing, directing and delivering the Choosing the Right People, Next Generation HR, Strategic Leadership and People Skills Programmes.

  • Sheena Matthews

    Sheena has been a member of the Board of a major public-sector training business, a director of a FTSE 100 international training subsidiary organisation and Change Manager in the UK Foreign and Commonwealth Office. As a consultant and former senior civil servant, she has contributed to major reform initiatives in the public sector (most recently in the UK, EU, Abu Dhabi, Bahrain, Ethiopia, Bosnia-Herzegovina, Bulgaria, Georgia, Nigeria and Montenegro). She has vast experience with coaching teams and individuals and has spoken at a number of international conferences (including in China, South Africa and India). Sheena has been helping top teams and Boards work more effectively together to meet the standards for good governance and corporate leadership and she coaches individuals to increase their confidence, to realise their career aspirations or, if at a crossroads, make the right decisions about their careers. She is a Fellow of the Chartered Institute of Personnel and Development (CIPD) and is qualified to use a wide range of personality, ability and competency psychometric tests.

  • Karen West

    Karen West Karen is a highly experienced, skilled and pragmatic leadership and management consultant who has a passion for helping individuals, teams and organisations to grow through coaching and the facilitation of imaginative and challenging development and learning solutions which deliver proven results. She has more than 20 years’ practice as an HR professional, project director and Organisation Development specialist. She has worked in 40 different countries around the world as both a solo consultant and as a team leader/member. Karen’s work has been mainly in public and not-for-profit sectors, but she has also worked in the private sector. Her professional life began as a careers adviser and, once experienced in that, moved naturally into coaching, training and assessment – initially of careers advisers; on to teaching trainers, facilitators and training managers at what was then the Civil Service College/National School of Government; before moving to focus on equipping individual and teams of managers and leaders. Whilst in the Civil Service Karen had excellent opportunities to work on short and longer-term projects and assignments in countries as varied as South Africa, Bermuda, Ethiopia and China. She has also worked extensively in the Caribbean, the Balkans and Eastern Europe.